Where are my assets held and in whose name? Who is DLFG’s custodian?
National Financial Services (NFS), a Fidelity Investments® company, is the custodian on all of our managed, advisory accounts. NFS is an independent, third-party custodian. We have no financial interest in NFS. All accounts are held in the name of the client.
What is a broker/dealer? Who is DLFG's broker/dealer?
A broker/dealer is a company that a registered investment professional is required to affiliate with in order to buy and sell investment products on behalf of investors. The Securities and Exchange Commission (SEC) delegates the supervision of financial advisors to the Financial Industry Regulatory Authority (FINRA). FINRA, in turn, requires us to choose a broker/dealer to partner with on your behalf. We partner with Commonwealth Financial Network® (Commonwealth), an independent broker/dealer–RIA based in Waltham, Massachusetts.
What does it mean to have "discretion" over my account?
Discretion simply means that we have the authority to decide what should be done in the best interest of the client. This gives us the authority to choose the investments. We are not able to make any withdrawals from your account, except for the quarterly asset management fee. Some employers require their financial advisor to maintain discretion to avoid any potential conflicts of interest with the insider information that may be available at their workplace.
Is it possible to copy my employer on any account transactions?
Yes, with your prior approval, we are able to send regular communications to a third party (i.e., your employer’s compliance department) on all account activity.
What services does DLFG not provide?
We do not prepare tax returns, draft legal documents, or provide custodial services to our clients; however, we do work closely with our clients’ other professional advisors that perform these services.
Does DLFG have a minimum asset level?
Although our firm manages in excess of $750,000 for the typical client, the objectives and values of our clients are more important than our clients’ initial assets under management. Each prospective client’s unique situation is examined to determine whether he or she is a good fit for our culture and philosophy.
How often will I receive statements?
Statements are mailed out monthly by NFS. You can choose to receive them via e-mail instead. Your portfolio summary and statements are available at all times on our Investor360°® portal.
How do you charge for your services?
We are a fee-based advisory firm. We charge asset management fees that are debited from your managed account on a quarterly basis. Our advisory fee is transparent and listed clearly on each account statement.
What happens to my account if something happens to you? What is DLFG’s succession plan?
The partners of DLFG have a buy-sell agreement in place in case one of the partners dies or becomes disabled.
How often will DLFG meet with me if I want to join the firm?
Some clients prefer to go over everything once per year. Others are looking for more frequent appointments. In general, we meet with clients as often as they prefer. That being said, 90 percent of our clients choose an annual review with frequent e-mail/phone updates and social gatherings throughout the year.
Other than review meetings, how does DLFG communicate with me?
Information is distributed via e-mail, our website, e-newsletters, social media sites like Facebook and LinkedIn, and attendance at our events.
What are the steps to becoming a client?
Please see the OUR PROCESS tab for more information.
On a scale from one to ten, where one represents buy and hold and ten represents market timing, what is your investment philosophy?
Two. We tend to buy and hold through all markets and stay true to our client models and sectors; however, periodically, we do see opportunities in a particular investment or sector that we feel represent a strong buying opportunity. In some instances, we may decide to put a small portion of a client’s portfolio in those opportunistic investments.
Is there a charge for an initial meeting?
NO—there is never a charge for an initial, introductory meeting.
Does DLFG provide references upon request?
Yes, we can provide a list of references upon request.
How will I know if DLFG is the right fit for me?
If you appreciate hands-on management, frequent communication and the very best customer service, we could be a great fit for you. Our clients value our non-transactional, educational, and relationship-based approach.
Will DLFG work with my existing team of professionals?
We will gladly work closely with your CPA, attorney, and other professional advisors. Additionally, we have our own list of preferred providers that we consistently consult on client questions and issues.